Frequently Asked Questions

Chem-Dry utilizes an innovative cleaning method known as Hot Carbonating Extraction.

This process leverages the natural power of carbonation to lift dirt and stains from carpets—similar to how club soda removes stains from clothing!

Hot carbonating extraction provides a deep, healthier clean while using approximately 80% less water than traditional steam or hot water extraction methods.

With Chem-Dry, carpets typically dry in just 1 to 2 hours.

This is significantly faster than steam cleaning, which can take 24 hours or more to dry.

Since our process uses around 80% less water, it not only speeds up drying time but also helps reduce the risk of mold and mildew growth.

The duration of a Chem-Dry carpet cleaning depends on the number and size of rooms, as well as the level of soiling.

Smaller jobs may take about 1 to 2 hours, while larger jobs can take a morning or afternoon.

We recommend professional carpet cleaning every 6 to 12 months.

Regular cleaning helps prevent stains, maintain your carpet’s appearance, and remove dirt and allergens, promoting better indoor air quality.

Absolutely! We recommend scheduling both services at the same time for added convenience.

Different upholstery fabrics require different care. Check the cleaning tag for one of these codes:

• WS: Can be cleaned with water-based detergents or dry-cleaning solvents.
• S: Dry cleaning solvent only—no water.
• W: Water-based cleaners only—no solvents.
• X:Vacuum only—do not use water or solvents.

Chem-Dry can clean nearly any type of rug, including area, oriental, shag, flat-weave, hand-knotted, hand-tufted, and machine-made rugs. We clean rugs made from wool, cotton, silk, jute, nylon, polyester, animal hides, and more.

Yes! Our gentle yet effective rug cleaning process preserves colors and prevents residue buildup, keeping rugs looking fresh for longer.

Pricing varies based on:

• DIY vs. professional cleaning
• Location and service availability
• Rug size
• Level of dirt or damage

Yes! Our standard rug cleaning removes most stains. For tough stains like lipstick, blood, or permanent marker, we offer specialty stain removal treatments.

Our motto: "If we can't get it out, no one can!"

Pet urine can seep deep into carpet padding and subflooring, making it difficult to remove with standard cleaning methods.

Our P.U.R.T. (Pet Urine Removal Treatment) is specially designed to break down urine odors at the molecular level.

Many cleaners only mask pet odors with fragrances. Chem-Dry’s P.U.R.T. attacks odors at the source, eliminating 99.9% of pet urine odors.*

Our P.U.R.T. formula works over 24-36 hours to break down odor-causing substances in carpets. Unlike traditional methods that simply cover up the smell, P.U.R.T. eliminates the source of the odor.

The process begins immediately upon application and continues for 24 to 36 hours until completely dry.

We provide professional deep cleaning for businesses, including:

• Carpet cleaning
• Rug cleaning
• Upholstery and furniture cleaning

Chem-Dry works around your schedule to ensure minimal impact on daily operations.

Thanks to our fast-drying Hot Carbonating Extraction (HCE) process, carpets and furniture dry within 1-2 hours, avoiding the long 24-48 hour drying times of steam cleaning. Our team can schedule cleaning after hours to prevent disruptions to your customers or staff.